These instructions are for shared mailboxes on the Office 365 system, with addresses like engr-<something>@uconn.edu. If your mailbox is still something@engr.uconn.edu, please contact the ECS helpdesk so it can be migrated.

Students will need a student worker account to access shared mailboxes – if you do not have one, a supervising staff member must contact the ECS helpdesk to have one created for you.

Note: if you need to be able to send mail from the shared mailbox, do not use this option.

1. In the Desktop Outlook client, select File > Account Settings > Account Settings.
   
2. In the Account Settings window, select your account, then click Change.
   
3. In the Change Account window, click More Settings…
   
4. In the Microsoft Exchange window, go to the Advanced tab, click Add, then search for and select the mailbox you need. Click OK, then Cancel, then Restart Outlook.