These instructions are for shared mailboxes on the Office 365 system, with addresses like engr-<something>@uconn.edu. If your mailbox is still firstname.lastname@example.org, please contact the ECS helpdesk so it can be migrated.
Students will need a student worker account to access shared mailboxes – if you do not have one, a supervising staff member must contact the ECS helpdesk to have one created for you.
Note: if you need to be able to send mail from the shared mailbox, do not use this option.
- In the Desktop Outlook client, select File > Account Settings > Account Settings.
- In the Account Settings window, select your account, then click Change.
- In the Change Account window, click More Settings…
- In the Microsoft Exchange window, go to the Advanced tab, click Add, then search for and select the mailbox you need. Click OK, then Cancel, then Restart Outlook.