Remote Desktop Access

As a School of Engineering faculty, staff, or student, you can access computers that you manage within the SoE network remotely using the Remote Desktop technology built into Windows desktop and server operating systems. These instructions will inform you how you can securely use Remote Desktop from outside of our network without connecting to the UITS VPN.

 

Software

You can only connect to your computer remotely if it is running a version of Windows that supports Remote Desktop. This includes:
Windows 7 (Professional, Enterprise, and Ultimate editions only)
Windows Vista (Business and Ultimate editions only)
Windows XP Professional
Windows Server 2003 and 2008

In order to connect to your computer remotely, you have to use the Remote Desktop Connection client that is included with Windows. All versions of Windows XP, Vista, and 7 include this client, even the Home editions. You should update your computer to have the latest version of this client, though, in order to take advantage of new features:
Windows 7 – Includes the latest version
Windows Vista – Version 7.0 (Download: 32-bit, 64-bit)
Windows XP – Version 7.0 (Download)

 

Enable Remote Desktop

Remote Desktop is disabled by default. In order to enable it, you need to access the Remote settings section of the Control Panel. The easiest way to access this section is to right click on the Computer icon in your Start Menu and select Properties. Then, click on Remote settings. Under Remote Desktop, select Allow connections only from computers running Remote Desktop with Network Level Authentication (more secure) (see Figure 1).

Note: This more secure option will not allow connections from XP or Windows 2003 but is highly recommended because of a windows security vulnerability in remote access. The less secure option will allow an attacker to access your computer without having to crack a password.

rdp-fig1

 

Determine Your Computer Name

While you have the System Properties window open from the previous step, click on the Computer Name tab. The name listed next to Full computer name is the name that you will need in the next step (see Figure 2). If your computer is not on the SoE domain, your computer name will not include the suffix ad.engr.uconn.edu. If this is the case, you will have to add engr.uconn.edu to the name listed when connecting in the next step.

rdp-fig2

 

Connect Remotely

You have now successfully configured your computer and determined its name on the network. Use the steps below on your home computer, or wherever you are accessing from, when you want to access your SoE computer remotely.
1. Open the Remote Desktop Connection software from your Start menu in the Accessories folder.
2. Enter your computer name next to Computer (see Figure 3). Make sure that your computer name ends in either engr.uconn.edu or ad.engr.uconn.edu. Then, click on Options.

rdp-fig3

3. Click on the Advanced tab.
4. Under Connect from anywhere click Settings.
5. Configure the settings as shown below in Figure 4:

a. Select Use these RD Gateway server settings and enter remote.engr.uconn.edu next to Server name.
b. Deselect Bypass RD Gateway server for local addresses.
c. If your remote computer is on the SoE domain (that is, its computer name ended in ad.engr.uconn.edu), select Use my RD Gateway credentials for the remote computer. If your remote computer is not on the domain, leave this box unchecked.
d. Click OK.

rdp-fig4

5. Click on the Connect button.
6. You will be prompted to Enter your credentials (see Figure 5). If your remote computer is on the domain and you followed the instructions above, you will only have to authenticate once. If your remote computer is not on the domain, you will have to authenticate twice.

a.On the first authentication prompt, under User name enter your SoE user name in the format ad.engr.uconn.edu\username.
b.Under Password enter your SoE password.
c.If you are prompted again, enter the user name and password of your remote computer.

rdp-fig5